CC Zambia – TK Store

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Phone Number(Required)

Email(Required)

Your Province in Zambia(Required)

Age(Required)

If yes, where have you worked before, and for how long?(Required)

What type of products or services did you handle in your previous role?(Required)

What’s your highest level of education?(Required)

How do you handle a rude or angry customer? (Short answer)(Required)

Imagine a customer’s order is delayed. How would you communicate this to them while keeping them satisfied? (Short answer)(Required)

Write a short response to this scenario: A customer wants to return a product but doesn’t meet the return policy. How would you respond to make them feel heard while sticking to the policy?(Required)

Are you comfortable working with sales targets or upselling to customers?(Required)

Why do you want to work with TK Store? (Short answer)(Required)

Why do you want to work with TK Store?(Required)

What do you think makes great customer service?(Required)

VACANCY: REMOTE FULL TIME CUSTOMER CARE REP | PROCUREMENT MANAGER NEEDED

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